What we ship, and to whom
Each line keeps its own rules abroad, as it does in the UK:
- Licensed medicines go to licensed importers, pharmacies and hospitals, only where the product is registered in the destination market. How the line works
- Cosmetic ingredients go to skincare businesses for topical products, where the market permits them. For skincare brands
- Research-grade peptides go only to research institutions we have verified, where the destination permits the import, with a signed end-use declaration. For research laboratories
What the importer needs, market by market
Import rules are set by each country's regulator, and they change. These are the authorities and the points our customers most often ask about; your importer of record should confirm the current requirements before you order.
United Arab Emirates. The Emirates Drug Establishment runs the "Permit to Import Medical items and products", covering raw materials, pharmaceutical products, medical equipment and chemical precursors. Medicine imports also need a marketing authorisation and are carried out by the local agent named in it.
Egypt. The Egyptian Drug Authority's General Administration of Importations Approvals and Medical Customs Release sets the procedures for importing medical products, their raw materials and packaging materials, and for clearing them through customs.
Iraq. Foreign suppliers of medical products register with the Ministry of Health's registration board, and the Ministry issues an import licence per consignment for private-sector sales. Public-sector supply goes through KIMADIA, the state company managed by the Ministry, by tender. (Source: the US International Trade Administration's Iraq guide, published in 2021; check current rules with the Ministry and KIMADIA.)
Documents, in English and Arabic
| Document | What it is for |
|---|---|
| Quotation | Price, lead time and Incoterms (we quote DAP by default), valid for 14 days |
| Proforma invoice | Payment and import permits, with HS code and origin |
| Commercial invoice | Customs: HS code, origin and a declaration |
| Packing list | Carton by carton: batch, expiry, storage condition and weights |
| Delivery note | Batch and expiry for every line, signed on receipt |
| Certificate of analysis | The manufacturer's results for each batch |
We help with the permit or registration paperwork the destination needs, and every document uses the same numbering, so a shipment can be traced from the first price to the final signature. Certificates of analysis are the manufacturer's, supplied as issued.
How an export order works
- Enquiry. Tell us the product, quantity and destination, and the licence you hold. By email or through our quote form.
- Quotation. Price, lead time and Incoterms on one page, valid for 14 days.
- Documents. A proforma invoice, and help with the permit or registration the destination needs.
- Payment. In full before dispatch, unless other terms are agreed in writing.
- Shipping. Packed for each product's storage temperature, with a commercial invoice, packing list and tracking number.
- Delivery. A delivery note showing batch and expiry for every line, checked on arrival.
Incoterms, in plain words
The Incoterm on a quotation decides where our responsibility ends and yours begins. The three you're most likely to see:
| Term | Where we hand over | Who clears the goods into your country and pays import duty |
|---|---|---|
| EXW (Ex Works) | At our premises in the UK; you arrange everything from there | You |
| DAP (Delivered at Place) | At the named place in your country, on the arriving vehicle, ready for unloading | You |
| DDP (Delivered Duty Paid) | At the named place in your country, cleared for import | Us |
Our quotations default to DAP; ask if you need a different term.
How shipments travel
| Market | Route |
|---|---|
| United Arab Emirates | Air freight and courier, door to door |
| Egypt | Air freight, with the documents Egyptian import rules require |
| Iraq | Air freight, with documents prepared for Iraqi customs |
Cold-chain packing where the product needs it, temperature indicators where needed, and tracking on every shipment. The lead time is on every quotation. Storage and shipping
Payment and terms
Prices exclude import duties, taxes and registration fees in the destination country unless stated. Payment in full before dispatch, unless other terms are agreed in writing. How ordering works
Questions importers ask
- Can a UK peptide distributor export to the UAE, Egypt or Iraq?
Yes, to buyers who hold the licences and permits their market requires, and only for products registered or permitted there. We prepare the export documents and help with the import paperwork.
- Do you provide documents in Arabic?
Yes. Quotations, invoices, packing lists and delivery notes are in English and Arabic. Certificates of analysis are supplied as the manufacturer issued them.
- What does DAP mean on your quotation?
Delivered at Place: we deliver to the named place in your country, ready for unloading, and you clear the goods for import and pay the import duties and taxes.
- Who handles the import permit?
The importer of record applies for it; we supply the proforma, certificate and product documents the application needs.
- Do your prices include duties?
No. Prices exclude import duties, taxes and registration fees in the destination unless the quotation says otherwise.